Terms and Conditions

These General Terms and Conditions apply to all registrations made and contracts concluded via marasangoi.com. A legally valid registration obliges you to pay the course fee. Non-payment of the course fee does not constitute a cancellation.

The “Espresso” package is valid for 3 months from the date of the first lesson.

The “Cappuccino” package is valid for 6 months from the date of the first lesson.

If the lessons are not held within the specified period, the entitlement to the lessons is forfeited. Lessons already paid for will not be refunded. Lessons booked can be freely transferred to other persons at any time.

Lessons missed in group courses cannot be made up and will not be refunded.

Cancellation and missed lessons
Lessons in individual classes can be postponed free of charge up to 24 hours before the lesson starts. Cancellations received after this time will result in a charge for the lesson.

Agreed courses (product group courses) can be cancelled up to two weeks before the start of the course for a handling fee of 30% of the total amount for the agreed course. This must be done in writing by e-mail or letter. The date of receipt by Mara Sangoi is decisive for the observance of the deadline. After this date, cancellation is no longer possible and course participants will owe the full course fee.

Terms of payment and credits
If you wish, you can pay the course fee in a maximum of 3 instalments. The payment date shown on the invoice is binding.

SMS & e-mail communication
With your consent, I will be happy to communicate with you via e-mail or SMS. For this purpose, I will use the e-mail address and mobile phone number you have given me. Communication via SMS is mainly limited to the delivery of organisational course information such as course start dates, course times, course cancellations and homework. I am also happy to send you offers, invoices, course confirmations and selected information by e-mail.

The lessons take place online.

I will inform you in good time about the technical requirements needed for participation in virtual lessons. It is the responsibility of the course participants to ensure that these are available on their terminal device intended for participation in the lessons and to ensure the availability of the necessary internet connection. If teaching units cannot be held for reasons based on the course participants’ failure to meet the technical requirements, they must still be paid for.

Course participants undertake to use the assigned personal access data and passwords for the use of the booked virtual services exclusively for their own use and to exclude access by third parties to the said personal data.

Data protection
I take the protection of your personal data seriously and strictly adhere to the provisions of the Data Protection Act. Under no circumstances will your personal data be sold or passed on to third parties.

For all courses and events organised by us, we exclude any liability for damages incurred. You are therefore responsible for ensuring that you have adequate insurance cover.

Applicable law and place of jurisdiction
Swiss law applies to all legal relationships. The place of jurisdiction is Zurich.

Mara Sangoi | Im Glockenacker 39 8053 Zürich | Tel: +41 (0)76 799 08 81 | Email: mail@marasangoi.com